Bookings, Payment and Cancellations

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To book for Canterbury Faire please use our secure booking form

Please note the booking and payment policy differs from previous years, and may well differ in subsequent years.


Booking and Payment Policy (2023)

We want to encourage anyone that is certain of their attendance to pay in advance if possible, as this helps reduce time required at the gate. However you can pay any time, including at the event itself. We will have an EFTPOS machine so will be able to take credit and debit card payments, in order to reduce cash handling. If you are paying at the gate we would ask you to use this option so that we can keep cash handling to the absolute minimum.

Please note that paying by credit card will incur a transaction fee. This is simply the credit card company's surcharge. Debit cards will not incur a fee.

About 4 weeks out from the event we will be contacting everyone that has booked but not yet paid just to confirm they are still planning on coming. This is mostly to help confirm numbers for the meal plan and feast, and to allow us to re-sell feast tickets if these have been booked by people that can no longer attend.

Cancellations

If you have booked for the feast or meal plan you may cancel up the 20th December, and if you've paid already we'll arrange a full refund. If you need to cancel after that date then we'll refund as much as we can, adjusted for any spending on food already committed

If you haven't booked for any food then you can cancel at any time and get a full refund. We'd really appreciate cancellations occur earlier than 1 week out from the event to avoid last minute rushes in administration

If you need to cancel for Covid-related reasons, we will work with you to refund as much as we can, adjusted for any spending on food already committed.

So if you're planning to come - or hoping to be able to plan to come! - we encourage you to book, in the knowledge that if you have to cancel, we'll make that as painless as possible.